How DANA and QRIS Records Are Used
Our Privacy Policy applies to details you provide when opening an account, confirming your phone number, signing in, and requesting account or wallet assistance. We may record account identifiers, device signals, login events, payment references and support messages so we can protect access, match a transaction
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and answer a status request. DANA, OVO, GoPay and QRIS may return reference details needed to reconcile a wallet action; we do not ask for your wallet password. Bank transfer and virtual account references can also appear in account records. Cookies help keep a session active
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and remember selected settings. We retain records for the period needed for security, dispute handling and legal duties, then remove or reduce them when no longer needed. You can ask us about access, correction or deletion through the account help route. Where eligibility is discussed, access
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depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.